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Product frequently asked questions

What is a disc top?

A disc top is a dispensing closure which has a circular disc in the top.  This is hinged and so can be pushed down (closed) or pushed up (open).  When open, this exposes a path for the product to exit through.

What is a flip top?

A flip top is a dispensing closure with a hinged top that ‘flips’ open.   Underneath the top cover that flips open is a hole for the product to be dispensed through.

What is an atomiser?

An atomiser is a dispensing closure which sprays the product as a very fine mist (i.e. it atomises it).  The complete unit has a dip-tube which is what the liquid is drawn up through.

What is a lotion pump?

Lotion pumps are dispensing closures used for dispensing liquids such as soaps etc.  They involve a spring mechanism which draws the liquid up a dip-tube and out of the bottle.

Why have the airless products not got a dip-tube?

Essentially, the vacuum in the chamber of an airless bottle plays the role of the dip-tube as this is what causes the piston to come up, pushing the product out.

What colour bottles are available?

The colours that are available from stock are usually shown on the product page, underneath the stock availability information.  If you’re looking for a different colour, perhaps your own unique brand colour, this can often be done but it is subject to lead times and larger minimum order quantities.

How can I tell which caps will fit the bottle I want?  

Both the bottle and the cap page will have a ‘neck size’ reference which will give you a rough guide to match to. At any point if you want confirmation, just give us a call on 01472 240940 and we’ll help you out.

What does double-walled mean?

A double-walled product is quite simply a product made with two walls, an inner and an outer.  They offer a prestige appearance and give further protection to the product inside.

What is PETG?

PETG is a form of plastic very similar to PET but with added glycol.  The glycol makes the product more impact resistant.

What are the minimum quantities for printing?

The minimum quantity for printing is generally 10,000 units although we may be able to arrange smaller quantities on some products.  Contact us on 01472 240940 when you have chosen a product and we’ll answer this question more specifically to your product.

What are the minimum quantities for embossing?

Minimum embossing quantity is usually 5000 units but this may vary on the product and the embossing required.

What are the decoration options?

Huge!  Printing, labelling, printed sleeves, embossing – and a few more.  Contact the team with your project and they’ll talk you through the best options – 01472 240940.

Service frequently asked questions

What is your minimum order value?

Our minimum invoice value is £250 before carriage and VAT.

What is your minimum order quantity?

The minimum quantity you can order of any product is dependent on the quantity in a single case - we never despatch less than 1 case.  So for example, if the quantity in a case is 500, that is the minimum order quantity for that product.

Is there a carriage charge?

Carriage is paid by BLUESKY on UK mainland deliveries if your order is above £1000 before VAT.

How soon can I expect my order?

Orders received for product in our ‘Ready to ship’ range will normally be delivered within 2 working days.  The rest of our products are stocked abroad so may be subject to a lead time – the sales team will confirm this when we receive your order.

What are your credit terms?

We ask for your first order to be paid on a pro-forma basis and we accept payment by card, bank transfer or cheque. Credit account application forms are available on request.  Subject to approval of your request for credit, we operate with 30 day credit terms and will agree a credit limit suited to your requirements.

Do Bluesky print bottles?

We work very closely with all customers on getting products decorated, whether that be through printing, labelling, embossing and many other options.  We don’t hold the equipment in-house but coordinate projects through a strong network of specialists.

Do Bluesky manufacture?

At BLUESKY, by combining our packaging expertise with our new ‘inhouse’ formulation and manufacturing capabilities, we offer a complete end-to-end product creation service to brand owners. We also have a manufacturing warehouse which conducts re-working to dip-tubes and outer packaging.

Can I return goods?

Of course, please view our full returns policy in our terms and conditions here.  Broadly speaking, in the unlikely event of goods arriving having been damaged in transport, you can arrange for them to be sent back and replacements will be issued.  If you simply decide you don’t want the goods, there will be a 15% handling charge to have them returned.

How can I tell the packaging product is suitable for my liquid?

At BLUESKY we have a testing laboratory in which we can get a rough guide as to the compatibility of the package.  However, we do recommend that you get professional testing done by a qualified company before you place your order as we do not have the authority to finally pass your product.

Can you export worldwide?

We can, and we have!  Over the last year we’ve exported to over 25 different countries worldwide so we’re well experienced in this.  Just send us the details of where you want the goods and we’ll make arrangements from there.

Brexit frequently asked questions

Has Bluesky UK Ltd reviewed its product list to determine which ones come from within the European Union (EU)?

BLUESKY is very clear about what products are manufactured and imported into the UK from the EU.

Have buffer stocks of EU manufactured components been built up to mitigate the potential supply issues as a result of leaving the EU?

BLUESKY has invested in significant amounts of additional inventory on products from the EU to help cover client demands should there be delays from January 2021.

What processes have your suppliers put in place to ensure components clear customs as quickly as possible?

We have ensured that a) the best incoterms are in place with each of our suppliers b) the forwarders that we use are registered with the HMRC c) the forwarders we use are part of the Approved Operator Scheme (AOS) and have Kent Road Permits to clear customs as quickly as possible.

Where necessary, have alternative non-EU suppliers been identified?

Yes.

Where non-EU alternatives have been sourced are all regulatory documents in place and available to customers?

In most cases yes, but this is a continuous work in progress. As a minimum we request a) Technical Drawing/Specification b) REACH statement c) Food Contact Compliance (where applicable) or Raw Material Material Safety Data Sheet (RM MSDS).

Where components will still be supplied from the EU after 1st January 2021, have additional costs due to increased duties been calculated?

BLUESKY already imports from Rest of World (ROW) countries and we have had to include additional financial costs to existing EU imports to create a realistic scenario for 2021. Duty is one factor but there are others such as deferment and other fees that are also included.

Has Bluesky UK Ltd set up an EU based office?

No.

What measures has Bluesky taken to continue exporting to the EU?

BLUESKY will safely package, appropriately label and prepare goods for export but the client will be responsible for and need to arrange collection. Our team will ensure that the correct paperwork is completed. The sale of goods will be based on an Ex Works basis.

More questions?

Please contact the team on 01472 240940.

Contact us

TELL US ABOUT YOUR PROJECT


Our packaging advisors, supply chain consultants and formulation specialists are ready to help. Tell us about your packaging challenges, supply chain issues or new product development plans. Access expert advice and support for your project.

Can’t see what you’re looking for in one of our collections? Don’t worry, we can source custom tooling to develop bespoke packaging ranges. Talk to us today and let us help you with your project.

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Copyright © 2020 Bluesky (UK) Limited. Company No. 7763362

Horizon House, Estate Road Five, Grimsby, DN31 2TG

Bluesky Solutions footer imagery

Horizon House, Estate Road Five
Grimsby, DN31 2TG

Bluesky Solutions footer imagery

+44 (0)1472 240 940

Bluesky Solutions footer imagery

sales@blueskysolutionsuk.com

Copyright © 2020 Bluesky (UK) Limited. Company No. 7763362

Horizon House, Estate Road Five, Grimsby, DN31 2TG